Owners Frequently Asked Questions
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A. Yes. We specialize in creating affordable, quality property management solutions for
small and large residential properties. We currently manage properties with as few as 2 units
and as many as 50 units.
Q. Do we supervise, lease, maintain or renovate units on a short term basis?
A. Yes. We are capable of managing, leasing or renovating your property for a short
period of time and with short notice.
Q. Do we require an annual contract?
A. No. We prefer a contract on monthly basis. We feel that a monthly contract provides
both the client and our firm with the appropriate amount of flexibility.
Q. How do we calculate the management fee?
A. Our management fee could be on a fixed rate or on a percentage base, depends on the
all receipt collected such as Rent, Security Deposits, Late fees, NSF fees, Laundry income, etc.
Q. Do we markup repair and maintenance services provided by our vendors?
A. No. We never markup or charge a handling fee on services provided by our vendors.
We feel this practice is unethical and in conflict with the ethical and moral standards established
in the real estate industry.
Q. How do we screen tenants?
A. Each adult applicant receives a detailed list of rental requirements upon submitting the
application form. We always run a full credit and eviction report and verify employment and
previous residency. We ask for a current paycheck stub and tax returns when needed and a
copy of bank statement. We never accept applicants with eviction or bankruptcy records unless
you specifically authorize us otherwise
Q. How many times do we inspect the property?
A. We inspect your property every two weeks. We check the lighting, test timers and
inspect the common areas for trash, graffiti and potential safety hazard issues. In addition to the
regular inspections, our field supervisor inspect your property again every time a maintenance
requst is submitted in order to follow up on the quality of work and to ensure completion.
Q. Where do we advertise available rentals?
A. Once a unit becomes available we place a "For Rent" sign in the front of your property.
We take pictures of the unit and post it on our website. Our website gets a lot of traffic through
search engines and other online rental agencies. We also post ads in other online sites such as
westsiderentals.com, rentlist.com and craigslist.com. When traffic is low, we advertise in a
local newspaper or generate fliers and distribute them in local shops and high traffic areas.
Q. When should I expect monthly statement?
A. A detailed monthly statement will be mailed to you on a monthly basis between the 15th
and 20th of each month.
small and large residential properties. We currently manage properties with as few as 2 units
and as many as 50 units.
Q. Do we supervise, lease, maintain or renovate units on a short term basis?
A. Yes. We are capable of managing, leasing or renovating your property for a short
period of time and with short notice.
Q. Do we require an annual contract?
A. No. We prefer a contract on monthly basis. We feel that a monthly contract provides
both the client and our firm with the appropriate amount of flexibility.
Q. How do we calculate the management fee?
A. Our management fee could be on a fixed rate or on a percentage base, depends on the
all receipt collected such as Rent, Security Deposits, Late fees, NSF fees, Laundry income, etc.
Q. Do we markup repair and maintenance services provided by our vendors?
A. No. We never markup or charge a handling fee on services provided by our vendors.
We feel this practice is unethical and in conflict with the ethical and moral standards established
in the real estate industry.
Q. How do we screen tenants?
A. Each adult applicant receives a detailed list of rental requirements upon submitting the
application form. We always run a full credit and eviction report and verify employment and
previous residency. We ask for a current paycheck stub and tax returns when needed and a
copy of bank statement. We never accept applicants with eviction or bankruptcy records unless
you specifically authorize us otherwise
Q. How many times do we inspect the property?
A. We inspect your property every two weeks. We check the lighting, test timers and
inspect the common areas for trash, graffiti and potential safety hazard issues. In addition to the
regular inspections, our field supervisor inspect your property again every time a maintenance
requst is submitted in order to follow up on the quality of work and to ensure completion.
Q. Where do we advertise available rentals?
A. Once a unit becomes available we place a "For Rent" sign in the front of your property.
We take pictures of the unit and post it on our website. Our website gets a lot of traffic through
search engines and other online rental agencies. We also post ads in other online sites such as
westsiderentals.com, rentlist.com and craigslist.com. When traffic is low, we advertise in a
local newspaper or generate fliers and distribute them in local shops and high traffic areas.
Q. When should I expect monthly statement?
A. A detailed monthly statement will be mailed to you on a monthly basis between the 15th
and 20th of each month.
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2008@all rights reserved to Optima Enterprises, Inc.
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Beverly Hills
West Los Angeles
West Hollywood
Los Angeles
Santa Monica
Culver City